Business English:
LOGISTICS



  • Basic vocabulary (transportation, from production to dispatch)
  • Accompanying documents (packing list, delivery note, air waybill, bill of lading)
  • Delivery terms and terms of payment (Incoterms; letter of credit, bill of exchange)
  • Handling complaints and conflicts
  • BUSINESS CORRESPONDENCE (preparing sample letters)
  • MAKING PHONE CALLS (finalizing details, updates on the status of the order, discussing changed conditions)


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